Shelbi Computer Services

Remote Support

We offer an industry-leading remote-support solution utilizing Citrix® GoToAssist® Corporate to provide the platform for initiating remote-support sessions. Citrix® GoToAssist® Corporate is consistently chosen as the solution for world-class remote support due to faster connect times, high accessibility, end-to-end security and overall ease of use.  We can provide high quality support through GoToAssist Corporate’s incident diagnosis, resolution, survey tools and ability to remotely view and control desktops.

Our Support Agent can provide you a unique code to allow secure remote connectivity to your computer. We can diagnose,troubleshoot and resolve issues using Remote Diagnostics. Contact us to get your support code.

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Type the 9 digit support code provided by support agent: